All of us go through our own set of challenges. While we cannot prevent problems, we can certainly control our reaction to it. Our
reaction to the challenges we face determines how we get through it. While we are going through the challenges, it may seem like eternity – as if there was no end to [...]

Difficult customers are never easy to please. Some of them can take complaining and anger to a whole new level.
Ask anyone you know who has been in sales or customer service and they will usually have a couple of stories to tell of having dealt with a variety of difficult customers:

The ones who find fault [...]

Who likes not his business, his business likes not him. – William Hazlitt
Love your business! I can’t stress this enough. Over the years, I have met some people who were passionate about what they were doing. Passionate about their business.
They did everything they could for their business. From staying up late at night to get [...]

Communicate With Your Customers Clearly. – This is vital!
Communication skills are extremely important in business. I cannot stress enough on the importance of clear communication with your customers.
I have seen many instances where the poor communication skills of a business owner have ruined relationships with customers. Things were never stated clearly which lead to misunderstandings [...]

With Determination, You Can Reach Your Goal
Two weeks ago, my family and I drove from Sydney to Melbourne. Those who have done this before will attest that it is a very long drive. People say it takes about ten to twelve hours to drive from Sydney to Melbourne depending on the number of stops one [...]

"Difficulties are meant to rouse, not discourage. The human spirit is to grow strong by conflict."
~William E. Channing~
When we are going through challenges, it will feel like we are in hell or at least close to it. There is a sense of despair, hopelessness and an unlimited air of sadness surrounds us.
We feel this way [...]

Sometimes, in life, we find ourselves surrounded by or in contact with people who have negative perceptions about things. Their negative emotions tend to affect us and the way we think at times.
As these people are unable to find anything positive, any positive thoughts we may have may be overruled by negative ones. It's time [...]

Entrepreneurs
Possess great attitude. We
Are bold enough to stand by what they believe in.
Are candid people.
Are very determined to make their ideas work.
Are enterprising.
Stay focused on what is important and needs to be done.
Are always innovative.
Are usually full of inspiration.
Can handle many things effectively.
Make great mentors to others with their experiences.
Never give up after a [...]

We are all aware that teaching is a wonderful gift. In fact, being able to teach is an honour. All teachers love teachable students. These students are open to learning and have the right attitude towards it.
Being teachable is also a gift. If you are one of those, you would find yourself learning quickly and [...]

You learn something every day if you pay attention.  ~Ray LeBlond
Indeed if we would just unblock our ears, let our thoughts flow smoothly and recount just what happened today, we would find something we have learnt.
Perhaps you have figured out how to use that new remote control correctly or how to do school- drop off’s [...]